At won333, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This document clearly explains how we collect, use, protect, and respect the personal data of every member on our platform.
Each of these protection layers is specifically designed to keep your personal information safe with Won333.
All data transmitted between your device and Won333's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide. No third party can intercept or read your information while in transit.
Member personal data is stored in secured data centres with multi-layered access controls, intrusion detection systems, and automatic daily backups. Only authorised personnel may access sensitive data, and every access is logged for internal audit purposes.
Won333 has never and will never sell, rent, or transfer member personal data to any third party for marketing purposes. Your data is used solely for the purposes you have consented to, namely account operations, customer support, and platform improvements.
Won333's data protection system undergoes periodic independent security audits by qualified third-party cybersecurity experts. Any vulnerabilities identified are addressed promptly to ensure our security standards continuously meet current requirements.
Won333's privacy policy is governed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure every aspect of data processing complies with applicable local laws, giving you clear and robust legal protection.
You have full control over your personal data at won333. Through your account settings, you can update your information at any time, request a copy of stored data, or submit a data deletion request. Your rights as a member are always respected.
Won333 collects your personal information through several different channels as you interact with our platform. This data collection is carried out transparently and solely for legitimate purposes related to providing services to you as our member.
Information you provide directly:
Information collected automatically:
Every piece of information we collect is used for a specific and legitimate purpose. Won333 does not process your data for any purpose beyond the scope stated below without first obtaining your additional consent.
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account management & verification | Name, email, phone number | Contractual requirement |
| Deposit & withdrawal processing | Bank details, KYC | Contractual requirement |
| Identity verification (KYC/AML) | IC/Passport, selfie | Legal obligation |
| Customer support | All account information | Contractual requirement |
| Service improvement | Anonymised usage data | Legitimate interest |
| Fraud prevention & security | IP address, activity logs, device data | Legitimate interest |
| Marketing communications (with consent) | Email, phone number | Member consent |
You may withdraw consent to receive marketing communications at any time through your account settings or by contacting our support team. Withdrawing consent for marketing will not affect your normal use of your account.
Won333 takes an extremely cautious approach to sharing member data with any external party. We do not sell, rent, or transfer your personal information to third parties for their own marketing purposes under any circumstances.
However, there are limited situations where we need to share data with certain parties in order to provide our services to you properly:
Protecting members' personal data is won333's highest priority. We continuously invest in the latest security infrastructure to ensure your information is always safeguarded against unauthorized access, data breaches, or cyber threats.
While we take all reasonable precautions, no security system can be guaranteed 100% safe. You also play an important role in keeping your account secure — never share your password or login credentials with anyone.
Won333 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and deliver more relevant content to you. Cookies are small text files stored on your device by your web browser when you visit our site.
We use three main categories of cookies:
You can manage, block, or delete cookies at any time through your web browser settings. Please note that blocking certain cookies may affect the functionality of some won333 platform features. For detailed guidance on managing cookies in popular browsers, refer to your respective browser's help documentation.
Won333 retains your personal data only for as long as necessary for the purposes stated in this privacy policy or as required by applicable law. When data is no longer needed, we will securely delete it or anonymise it.
If you voluntarily request account deletion, we will erase all your personal data that is not required to be retained by law within 30 days of your request. You will receive a confirmation via email once the deletion process is complete.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection principles, you have certain rights regarding the personal data we hold about you. won333 is committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of all personal data we hold about you. This request will be processed within 14 business days.
If any of your personal data is inaccurate or outdated, you may request a correction at any time through your account settings or customer support.
You may request deletion of your personal data, subject to the retention requirements mandated by the PDPA and financial regulations.
In certain circumstances, you may request that we restrict how we process your data, for example while a dispute is being investigated.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider if you wish.
You have the right to object to the processing of your data for direct marketing purposes or processing based on won333's legitimate interests in certain cases.
The Won333 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18. Our registration process is designed with age controls to prevent sign-ups by underage individuals.
If we discover that personal data of a minor has been inadvertently collected, we will take immediate steps to delete that data and close the associated account. If you are aware that a minor has registered on our platform, please contact us immediately through our support channels so that prompt action can be taken.
In operating the won333 platform, your personal data may be transferred to or processed in countries other than Malaysia — particularly in the context of cloud infrastructure services and international technology providers.
When this occurs, won333 ensures that any such data transfers are carried out with adequate safeguards, including:
By using the won333 platform, you consent to such data transfers subject to the safeguards stated above. If you wish to find out more about the countries or organisations receiving your data, please contact us by email at [email protected].
Won333 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, relevant legal and regulatory developments, or changes in the way we provide services to you.
When any significant amendments are made, we will notify you through the following means:
Continued use of the won333 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy terms. If you disagree with any amendment, you have the right to close your account and request data deletion in accordance with the procedures stated in Section 7.
We encourage you to review this Privacy Policy periodically to ensure you stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding how won333 handles your personal data, our privacy team is always ready to assist you.
You may reach us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For formal data rights requests, our response period is a maximum of 14 business days as stipulated by Malaysia's PDPA.
Answers to the most frequently asked questions by won333 members regarding data privacy.